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1
21st century business customer service career solutions publishing
by Humphrey, Doris D
Published 2011
Book

2
A Complete and balanced service scorecard creating value through sustained performance improvement
by Tyagi, Rajesh K
Published 2009
Book

3
A Textbook of cost and management accounting
by Arora, M N
Published 2010
Book

4
AIMA: organization architecture / structures for effective service delivery (CDROM)
Published 2004
Book

5
Audit and investigations under central excise customs and service tax
by Krishnan, R
Published 2014
Book

6
Background material for business opportunities in agriculture related service sector PG programme -IIMA
Published 2003
Kit

7
Banking products and services
Published 2010
Book

8
Banking products and services
Unknown

9
Banking services for the poor: managing for financial success an expanded and revised guidebook for microfinance institutions
by Christen, Robert Peck
Published 2010
Book

10
Be true to your customer
by Sridaran, N.
Published 1998
Article

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