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Customer complaints: More the merrier
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
1997
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| Subjects: |
| LEADER | 00489nab a22001817a 4500 | ||
|---|---|---|---|
| 008 | 160615b1997 xxu||||| |||| 00| 0 eng d | ||
| 100 | |a Singh, A. | ||
| 245 | |a Customer complaints: More the merrier |c Singh, A. | ||
| 260 | |c 1997 | ||
| 300 | |a pp.23-26 | ||
| 650 | |a Complaint Handling | ||
| 650 | |a Preventive Culture | ||
| 650 | |a Cross-Functional Team | ||
| 650 | |a Complaints | ||
| 650 | |a Service Improvement | ||
| 650 | |a Consumer Behavior | ||
| 773 | |a INDIAN MANAGEMENT |d DEC | ||
| 999 | |c 25042 |d 25042 | ||