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The voice of the customer the starting point of quality
| Main Author: | |
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| Format: | Article |
| Language: | English |
| Published: |
1999
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| Subjects: |
| LEADER | 00463nab a22001577a 4500 | ||
|---|---|---|---|
| 008 | 160615b1999 xxu||||| |||| 00| 0 eng d | ||
| 100 | |a Nagi, Sanjay. Gaur Ashok. | ||
| 245 | |a The voice of the customer the starting point of quality |c Nagi, Sanjay. Gaur Ashok. | ||
| 260 | |c 1999 | ||
| 300 | |a pp.33-40 | ||
| 650 | |a Timing | ||
| 650 | |a Customer Segmentation | ||
| 650 | |a Consumer Satisfaction | ||
| 650 | |a Gn Consulting | ||
| 773 | |a INDIAN MANAGEMENT |d JAN | ||
| 999 | |c 26538 |d 26538 | ||