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The Lean Service Machine
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
2003
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| LEADER | 00299nab a22001097a 4500 | ||
|---|---|---|---|
| 008 | 160615b2003 xxu||||| |||| 00| 0 eng d | ||
| 100 | |a Swank, Cynthia Karen | ||
| 245 | |a The Lean Service Machine |c Swank, Cynthia Karen. | ||
| 260 | |c 2003 | ||
| 300 | |a 123-129 | ||
| 773 | |a Harvard Business Review |d Oct | ||
| 999 | |c 29099 |d 29099 | ||