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The top ten excuses for bad service (and how to avoid needin
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
2005
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| Subjects: |
| LEADER | 00384nab a22001337a 4500 | ||
|---|---|---|---|
| 008 | 160615b2005 xxu||||| |||| 00| 0 eng d | ||
| 100 | |a Dickson, Duncan | ||
| 245 | |a The top ten excuses for bad service (and how to avoid needin |c Dickson, Duncan. | ||
| 260 | |c 2005 | ||
| 300 | |a 168-184 | ||
| 650 | |a Customer Service | ||
| 650 | |a Customers | ||
| 773 | |a Organizational Dynamics |d May | ||
| 999 | |c 33635 |d 33635 | ||