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Customer relationship management (CRM) retaining customers
Main Author: | |
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Format: | Article |
Language: | English |
Published: |
2006
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LEADER | 00319nab a22001097a 4500 | ||
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008 | 160615b2006 xxu||||| |||| 00| 0 eng d | ||
100 | |a Kumar, M P Shiva | ||
245 | |a Customer relationship management (CRM) retaining customers |c Kumar, M P Shiva. | ||
260 | |c 2006 | ||
300 | |a 63-72 | ||
773 | |a SEDME Journal |d September | ||
999 | |c 36192 |d 36192 |