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Customer relationship management (CRM) retaining customers

Bibliographic Details
Main Author: Kumar, M P Shiva
Format: Article
Language:English
Published: 2006
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008 160615b2006 xxu||||| |||| 00| 0 eng d
100 |a Kumar, M P Shiva 
245 |a Customer relationship management (CRM) retaining customers  |c Kumar, M P Shiva. 
260 |c 2006 
300 |a 63-72 
773 |a SEDME Journal  |d September 
999 |c 36192  |d 36192