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Internal service quality and its consequences in commercial
Main Author: | |
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Format: | Article |
Language: | English |
Published: |
2011
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Subjects: |
LEADER | 00460nab a22001577a 4500 | ||
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008 | 160615b2011 xxu||||| |||| 00| 0 eng d | ||
100 | |a Vanniarajan, T | ||
245 | |a Internal service quality and its consequences in commercial |c a HR perspective / Vanniarajan, T. | ||
260 | |c 2011 | ||
300 | |a 42-57 | ||
650 | |a Service Quality | ||
650 | |a Services | ||
650 | |a Commercial Banks | ||
650 | |a Banking | ||
773 | |a Global Management Review |d November | ||
999 | |c 40678 |d 40678 |