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The Kindness revolution the company-wide culture shift that inspires phenomenal customer service
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
AMACOM (American Management Association)
2006
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| Subjects: |
| LEADER | 00546pam a2200169a 44500 | ||
|---|---|---|---|
| 008 | 160523b2006 xxu||||| |||| 00| 0 eng d | ||
| 020 | |a 9780814473078 | ||
| 082 | |a 658.812 H6K4 | ||
| 100 | |a Horrell, Ed | ||
| 245 | |a The Kindness revolution |b the company-wide culture shift that inspires phenomenal customer service | ||
| 260 | |a New York |b AMACOM (American Management Association) |c 2006 | ||
| 300 | |a xxvi,198p.incl.index | ||
| 650 | |a CRM | ||
| 650 | |a Customers | ||
| 650 | |a Customer Service Management | ||
| 650 | |a Marketing Management | ||
| 999 | |c 47930 |d 47930 | ||