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What to say to a porcupine 20 humorous tales that get to the heart of great customer service
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
AMACOM (American Management Association)
2008
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| Subjects: |
| LEADER | 00537pam a2200157a 44500 | ||
|---|---|---|---|
| 008 | 160523b2008 xxu||||| |||| 00| 0 eng d | ||
| 020 | |a 9780814410554 | ||
| 082 | |a 658.812 G2W4 | ||
| 100 | |a Gallagher, Richard S | ||
| 245 | |a What to say to a porcupine |b 20 humorous tales that get to the heart of great customer service | ||
| 260 | |a New York |b AMACOM (American Management Association) |c 2008 | ||
| 300 | |a xiv,111p.incl.index | ||
| 650 | |a Customer Services Management | ||
| 650 | |a Customer Services | ||
| 650 | |a Customer Relations | ||
| 999 | |c 48014 |d 48014 | ||