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All customers are irrational understanding what they think, what they feel, and what keeps them coming back
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
AMACOM (American Management Association)
2009
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| Subjects: |
| Physical Description: | x,229p.incl.index |
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| ISBN: | 9780814414217 |