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| LEADER |
00718pam a2200229a 44500 |
| 008 |
160523b xxu||||| |||| 00| 0 eng d |
| 020 |
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|a 1902433599
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| 082 |
|
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|a 658 C6
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| 100 |
|
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|a Armistead, Colin
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| 245 |
|
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|a The Service management audit
|b a nine-step assessment to determine the direction and effectiveness of each service unit in your business
|
| 260 |
|
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|a Cambridge
|b Cambridge Strategy Publications Ltd.
|c
|
| 300 |
|
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|a 120p.
|
| 650 |
|
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|a Service Management Audit
|
| 650 |
|
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|a Service Management
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| 650 |
|
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|a Company Self Assessment
|
| 650 |
|
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|a Audits
|
| 650 |
|
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|a Audit
|
| 650 |
|
|
|a Self Assessment Audits
|
| 650 |
|
|
|a Self Assessment
|
| 650 |
|
|
|a Management
|
| 700 |
|
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|a Clark, Graham R
|
| 999 |
|
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|c 53658
|d 53658
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