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The One minute apology
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The One minute apology a powerful way to make things better
Bibliographic Details
Main Author:
Blanchard, Ken
Other Authors:
McBridge, Margret
Format:
Book
Language:
English
Published:
New Delhi
HarperCollins
2003
Subjects:
Executive Management
Apology
One Minute
Management
Holdings
Description
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Staff View
Description
Physical Description:
xi,114p.
ISBN:
817223516X
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