Loading...

QR Code

Customer satisfaction planning ensuring product quality and safety within your MRP/ERP systems

Bibliographic Details
Main Author:	Hirata, Thomas
Format:	Book
Language:	English
Published:	New York Productivity Press 2009
Subjects:	Marketing Management Management Quality Control Production Planning Customer Services Customer Relation Customer Relations Customer Satisfaction

Similar Items

Service quality and customer satisfaction in banks
by: Singh, Fulbag
Published: (2010)

Service Quality, Customer Satisfaction, and Customer Loyalty Commercial Banks
by: Lenka, Usha
Published: (2009)

Managing Quality: A Practical Guide to Customer Satisfaction
by: Murthy, D B N
Published: (1999)

Assessing Service Quality and Customer Satisfaction in Manag Education Using SERVQUAL Model
by: Kamble, Aakash Ashok
Published: (2015)

Soft and hard aspects of quality management practices influe service quality and customer satisfaction in manufactu
by: Lenka, Usha
Published: (2010)

The Customer satisfaction audit an eight step approach to ensure that your firm stays focused on customer needs to promote real gains
by: Bluestein, Abram I

Constituent dimentions of customer satisfaction
by: Mishra, Jitendra Kumar
Published: (2007)

Customer satisfaction to the fore
by: Rameshkumar, S.
Published: (1998)

Delivering satisfaction and service quality a customer-based approach for libraries
by: Hernon, Peter
Published: (2009)

Strategy for customer satisfaction in rural banks
by: Sharma, R D

Quality: Total Customer Service
by: Taylor, Lynda King
Published: (1992)

Customer Satisfaction at Public Hospitals in Pakistan
by: Kashif Muhammad
Published: (2014)

Perceived service quality and customer satisfaction in a pub bank in India
by: Aileni, Vidyadhar Reddy
Published: (2006)

Organisational schizophrenia impact on customer service quality
by: Gureja, Gopal K
Published: (2013)

Exceptional customer service going beyond your good service to exceed the customer's expectations
Published: (2009)

Tips for Customer Satisfaction
by: sarkar, Debashis
Published: (1997)

Value proposition design: how to create products and services customers want: get started with...
by: Osterwalder, Alex
Published: (2015)

The little book of big customer satisfaction measurement
by: Rao, Ajit

Effective customer care
by: Wellington, Pat
Published: (2010)

Customer satisfaction in the Indian banking sector
by: Jham, Vimi
Published: (2008)

When the customer think we don't care ending actions that self-destruct companies, customer service and jobs
by: Buchanan, Richard W
Published: (2002)

Built to love creating products that captivate customers
by: Boatwright, Peter
Published: (2011)

Juran's quality planning and analysis for enterprise quality
by: Gryna, Frank N
Published: (2013)

Managing quality :a practical guide to customer satisfaction
by: Murthy, D B N
Published: (1999)

Customer in the boardroom? crafting customer-based business strategy
by: Bijapurkar, Rama
Published: (2012)

Customer Satisfaction towards Order Processing, Quotation Pr and Supply in Jindal Industries
by: Singh, Dallbir
Published: (2014)

Customer relationship management a strategic approach to marketing
by: Mukerjee, Kaushik
Published: (2007)

Internal marketing for customer satisfaction in retail secto
by: Nittala, Rajyalakshmi
Published: (2009)

Total quality management in consumer product industry
by: Sohrab.
Published: (1998)

Customer value investment formula for sustained business success
by: Mahajan, Gautam
Published: (2008)

Segmentation of Bank Customers by Loyalty and Switching Inte
by: Kaur, Gurjeet
Published: (2014)

Customer-centric marketing: build relationships, create advocates, and influence your customers
by: Cundari, Aldo
Published: (2015)

The Ultimate online customer service guide how to connect with your customers to sell more!
by: Collier, Marsha
Published: (2011)

The Hidden wealth of customers realizing the untapped value of your most important asset
by: Lee, Bill
Published: (2012)

The voice of the customer the starting point of quality
by: Nagi, Sanjay. Gaur Ashok.
Published: (1999)

Compendium of customer service questionnaires and inventories
by: Cook, Sarah
Published: (2002)

Superior customer service the prompt approach to success
by: Quinn, Michael
Published: (2006)

The Hidden wealth of customers: realizing the untapped value of your most important asset
by: Lee, Bill
Published: (2012)

Customer service and the dilemma of product warranty
by: Sushil Kumar
Published: (2007)

Getting the most out of all your customers
by: Thomas, Jacquelyn S