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Taking the call
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Taking the call an aspirant's guide to call centres
Bibliographic Details
Main Author:
Chadha, Roma
Format:
Book
Language:
English
Published:
New Delhi
TMH
2004
Subjects:
Organisational Communication
Business Communication
Managerial Communication
Communication Management
Communication
Call
Call Center
Holdings
Description
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Description
Physical Description:
xvi,208p.; incl.index+CD ROM
ISBN:
007058558X
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