Effective CRM - concepts and applications
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Hyderabad
ICFAI
2004
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Subjects: |
LEADER | 00563pam a2200193a 44500 | ||
---|---|---|---|
008 | 160523b2004 xxu||||| |||| 00| 0 eng d | ||
020 | |a 8178813157 | ||
082 | |a 658 I6 | ||
100 | |a Chaturvedi, Braj Mohan | ||
245 | |a Effective CRM - concepts and applications |b | ||
260 | |a Hyderabad |b ICFAI |c 2004 | ||
300 | |a x,176+misc.p.incl.index | ||
650 | |a Concepts and Applications | ||
650 | |a Customer Relationship Management | ||
650 | |a CRM | ||
650 | |a Management | ||
650 | |a Institute of Chartered Financial Analysts of India | ||
650 | |a ICFAI | ||
999 | |c 59204 |d 59204 |