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| LEADER |
00678pam a2200229a 44500 |
| 008 |
160523b2008 xxu||||| |||| 00| 0 eng d |
| 082 |
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|a CDROM
|
| 245 |
|
|
|a The Economic Times in the classroom: customer service-CDROM
|b
|
| 260 |
|
|
|a Mumbai
|b Times Multimedia India
|c 2008
|
| 300 |
|
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|a xlii,341p.incl.biblio.
|
| 650 |
|
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|a Customer Services
|
| 650 |
|
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|a Role Play
|
| 650 |
|
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|a Case Studies
|
| 650 |
|
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|a Relationship Building and Customers
|
| 650 |
|
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|a Communication and Customer Service
|
| 650 |
|
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|a Customer Service
|
| 650 |
|
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|a The Economic Times
|
| 650 |
|
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|a The Economic Times in the Classroom
|
| 650 |
|
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|a CDROMs
|
| 650 |
|
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|a CDROM
|
| 999 |
|
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|c 59514
|d 59514
|