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LEADER |
00698pam a2200241a 44500 |
008 |
160523b2011 xxu||||| |||| 00| 0 eng d |
020 |
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|a 9780071321112
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082 |
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|a 658.812 B6B8
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100 |
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|a Boatwright, Peter
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245 |
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|a Built to love
|b creating products that captivate customers
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260 |
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|a New Delhi
|b TMH Education Pvt.Ltd.
|c 2011
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300 |
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|a xiii,169p.incl.index
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650 |
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|a Marketing Management
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650 |
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|a Marketing
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650 |
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|a Customer Satisfaction
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650 |
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|a Consumer Satisfaction
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650 |
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|a Customer Services
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650 |
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|a Management
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650 |
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|a Customer Relations
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650 |
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|a Product Management
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650 |
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|a New Poducts
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700 |
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|a Cagan, Jonathan
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999 |
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|c 59940
|d 59940
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