The Kindness revolution the company-wide culture shift that inspires phenomenal customer service
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New Delhi
PHI Learning Pvt.Ltd.
2008
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Subjects: |
LEADER | 00528pam a2200169a 44500 | ||
---|---|---|---|
008 | 160523b2008 xxu||||| |||| 00| 0 eng d | ||
020 | |a 9788120335790 | ||
082 | |a 658.812 H6K4 | ||
100 | |a Horrell, Ed | ||
245 | |a The Kindness revolution |b the company-wide culture shift that inspires phenomenal customer service | ||
260 | |a New Delhi |b PHI Learning Pvt.Ltd. |c 2008 | ||
300 | |a xxvi,198p.incl.index | ||
650 | |a CRM | ||
650 | |a Customers | ||
650 | |a Customer Service Management | ||
650 | |a Marketing Management | ||
999 | |c 61301 |d 61301 |