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The Kindness revolution the company-wide culture shift that inspires phenomenal customer service

Bibliographic Details
Main Author: Horrell, Ed
Format: Book
Language:English
Published: New Delhi PHI Learning Pvt.Ltd. 2008
Subjects:
CRM
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245 |a The Kindness revolution  |b the company-wide culture shift that inspires phenomenal customer service 
260 |a New Delhi  |b PHI Learning Pvt.Ltd.  |c 2008 
300 |a xxvi,198p.incl.index 
650 |a CRM 
650 |a Customers 
650 |a Customer Service Management 
650 |a Marketing Management 
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