Employee identity in Indian call centre the notion of professionalism
Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
New Delhi
Sage
2009
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Subjects: |
LEADER | 00506pam a2200181a 44500 | ||
---|---|---|---|
008 | 160523b2009 xxu||||| |||| 00| 0 eng d | ||
020 | |a 9788132100799 | ||
082 | |a 658.45 N6E6 | ||
100 | |a Noronha | ||
245 | |a Employee identity in Indian call centre |b the notion of professionalism | ||
260 | |a New Delhi |b Sage |c 2009 | ||
300 | |a xii,184p.; incl.index | ||
650 | |a India | ||
650 | |a Professionalism | ||
650 | |a Call Centre Industry | ||
650 | |a Call Centres | ||
700 | |a D'Cruz, Premilla | ||
999 | |c 62251 |d 62251 |