Customer relationship management concepts and technologies
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New Delhi
Elsevier
2009
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Subjects: |
LEADER | 00404pam a2200133a 44500 | ||
---|---|---|---|
008 | 160523b2009 xxu||||| |||| 00| 0 eng d | ||
020 | |a 9788131219850 | ||
082 | |a 658.812 B8C8 | ||
100 | |a Buttle, Francis | ||
245 | |a Customer relationship management |b concepts and technologies | ||
260 | |a New Delhi |b Elsevier |c 2009 | ||
300 | |a xix,500p.; incl.index | ||
650 | |a Customer Relationship Management | ||
999 | |c 62278 |d 62278 |