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Customer relationship management concepts and technologies

Bibliographic Details
Main Author: Buttle, Francis
Format: Book
Language:English
Published: New Delhi Elsevier 2009
Subjects:
LEADER 00404pam a2200133a 44500
008 160523b2009 xxu||||| |||| 00| 0 eng d
020 |a 9788131219850 
082 |a 658.812 B8C8 
100 |a Buttle, Francis 
245 |a Customer relationship management  |b concepts and technologies 
260 |a New Delhi  |b Elsevier  |c 2009 
300 |a xix,500p.; incl.index 
650 |a Customer Relationship Management 
999 |c 62278  |d 62278