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Business success through service excellence

Bibliographic Details
Main Author: Clark, Moira
Other Authors: Baker, Susan
Format: Book
Language:English
Published: Oxford Butterworth-Heinemann 2004
Subjects:
LEADER 00478pam a2200169a 44500
008 160523b2004 xxu||||| |||| 00| 0 eng d
020 |a 0750660856 
082 |a 658.8 C5B8 
100 |a Clark, Moira 
245 |a Business success through service excellence  |b  
260 |a Oxford  |b Butterworth-Heinemann  |c 2004 
300 |a xiv,199p.; incl.index 
650 |a Management 
650 |a Business Success and Services 
650 |a Business Success 
700 |a Baker, Susan 
999 |c 65831  |d 65831