Business success through service excellence
Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
Oxford
Butterworth-Heinemann
2004
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Subjects: |
LEADER | 00478pam a2200169a 44500 | ||
---|---|---|---|
008 | 160523b2004 xxu||||| |||| 00| 0 eng d | ||
020 | |a 0750660856 | ||
082 | |a 658.8 C5B8 | ||
100 | |a Clark, Moira | ||
245 | |a Business success through service excellence |b | ||
260 | |a Oxford |b Butterworth-Heinemann |c 2004 | ||
300 | |a xiv,199p.; incl.index | ||
650 | |a Management | ||
650 | |a Business Success and Services | ||
650 | |a Business Success | ||
700 | |a Baker, Susan | ||
999 | |c 65831 |d 65831 |