Customer relationship management: emerging concepts, tools and applications

Bibliographic Details
Main Author: Sheth, Jagdish Ed.
Other Authors: Shainesh, G Ed., Parvatiya, Atul Ed.
Format: Book
Language:English
Published: New Delhi TMH 2001
Subjects:
Customer Relations
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100 |a Sheth, Jagdish Ed. 
245 |a Customer relationship management: emerging concepts, tools and applications  |b  
260 |a New Delhi  |b TMH  |c 2001 
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650 |a Customer Relations 
700 |a Shainesh, G Ed. 
700 |a Parvatiya, Atul Ed. 
999 |c 68876  |d 68876 

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