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Managing challenging clients
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Managing challenging clients building effective relationship with difficult customers
Bibliographic Details
Main Author:
Oade, Aryanne
Format:
Book
Language:
English
Published:
Hampshire
Palgrave Macmillan
2012
Subjects:
Client Management Skill
Client Management Skills
Skills
Skill
Commitment
Responsibility
Trouble
Balance
Trust
Involvement
Control
Reputational Risk
Client Behavior
Challenging
Handling
Customer Service Management
Marketing Management
Consumer Satisfaction
Customer Relations
Customer Services Management
Customer Services
Holdings
Description
Similar Items
Staff View
Description
Physical Description:
xxii,170p.incl.index
ISBN:
9780230238428
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