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Managing challenging clients building effective relationship with difficult customers

Bibliographic Details
Main Author: Oade, Aryanne
Format: Book
Language:English
Published: Hampshire Palgrave Macmillan 2012
Subjects:
LEADER 01047pam a2200373a 44500
008 160523b2012 xxu||||| |||| 00| 0 eng d
020 |a 9780230238428 
082 |a 658.812 O2M2 
100 |a Oade, Aryanne 
245 |a Managing challenging clients  |b building effective relationship with difficult customers 
260 |a Hampshire  |b Palgrave Macmillan  |c 2012 
300 |a xxii,170p.incl.index 
650 |a Client Management Skill 
650 |a Client Management Skills 
650 |a Skills 
650 |a Skill 
650 |a Commitment 
650 |a Responsibility 
650 |a Trouble 
650 |a Balance 
650 |a Trust 
650 |a Involvement 
650 |a Control 
650 |a Reputational Risk 
650 |a Client Behavior 
650 |a Challenging 
650 |a Handling 
650 |a Customer Service Management 
650 |a Marketing Management 
650 |a Consumer Satisfaction 
650 |a Customer Relations 
650 |a Customer Services Management 
650 |a Customer Services 
999 |c 49439  |d 49439