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| LEADER |
00865pam a2200277a 44500 |
| 008 |
160523b2011 xxu||||| |||| 00| 0 eng d |
| 020 |
|
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|a 9781118156308
|
| 082 |
|
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|a 658 S8T4
|
| 100 |
|
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|a Stickdorn, Marc
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| 245 |
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|a This is service design thinking
|b basics-tools-cases
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| 260 |
|
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|a New Jersey
|b John Wiley and Sons
|c 2011
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| 300 |
|
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|a 373p.incl.index
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| 650 |
|
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|a Service Design Cases
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| 650 |
|
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|a Service Design Tools
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| 650 |
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|a Service Design Basics
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| 650 |
|
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|a Customer Services Management
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| 650 |
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|a Service Industries Planning
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| 650 |
|
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|a Lateral Thinking and Service Design
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| 650 |
|
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|a Customer Services
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| 650 |
|
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|a Creative Thinking
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| 650 |
|
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|a Creative Ability in Business
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| 650 |
|
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|a Service Industries Management
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| 650 |
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|a Service Design
|
| 650 |
|
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|a Service Design Thinking
|
| 700 |
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|a Schneider, Jacob
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| 999 |
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|c 50664
|d 50664
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