CRM in service sector a practical approach

Bibliographic Details
Main Author: Garikaparthi, Madhvi (Ed.)
Format: Book
Language:English
Published: Hyderabad ICFAI University Press 2005
Subjects:
Service Sector
ICFAI
Customer Relationship Management
CRM
Description
Physical Description:xi,195p.incl.index
ISBN:8178817527

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