CRM in service sector a practical approach
Main Author: | Garikaparthi, Madhvi (Ed.) |
---|---|
Format: | Book |
Language: | English |
Published: |
Hyderabad
ICFAI University Press
2005
|
Subjects: |
Similar Items
-
CRM in bank
by: Sharma, M Subramanya
Published: (2005) -
CRM done right
by: Rigby, Darell K -
Role of analytical crm in crm systems
by: Ranjan, Jayanthi
Published: (2009) -
From CRM to experience management
by: Thusy, Alexandra
Published: (2005) -
Implementing e-CRM in organisations
by: Grover, Damini
Published: (2007)