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| LEADER |
00719pam a2200229a 44500 |
| 008 |
160523b xxu||||| |||| 00| 0 eng d |
| 020 |
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|a 1902433580
|
| 082 |
|
|
|a 658 C6
|
| 100 |
|
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|a Bluestein, Abram I
|
| 245 |
|
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|a The Customer satisfaction audit
|b an eight step approach to ensure that your firm stays focused on customer needs to promote real gains
|
| 260 |
|
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|a Cambridge
|b Cambridge Strategy Publications Ltd.
|c
|
| 300 |
|
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|a 102p.
|
| 650 |
|
|
|a Customer Satisfaction
|
| 650 |
|
|
|a Company Self Assessment
|
| 650 |
|
|
|a Audits
|
| 650 |
|
|
|a Audit
|
| 650 |
|
|
|a Self Assessment Audits
|
| 650 |
|
|
|a Self Assessment
|
| 650 |
|
|
|a Management
|
| 700 |
|
|
|a Sanderson, Ronald J
|
| 700 |
|
|
|a Moriarty, Michael
|
| 999 |
|
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|c 53649
|d 53649
|
