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Service management
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Service management operations, strategy, information technology
Bibliographic Details
Main Author:
Fitzsimmons, James A.
Other Authors:
Fitzsimmons, Mona J
Format:
Book
Language:
English
Published:
New Delhi
TMH
2006
Subjects:
Services Management
Service Management
Holdings
Description
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Staff View
Description
Physical Description:
xiv,605p.; incl.index + CD ROM
ISBN:
0070615667
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