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Service management operations, strategy, information technology
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New Delhi
TMH
2006
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| Subjects: |
| LEADER | 00474pam a2200157a 44500 | ||
|---|---|---|---|
| 008 | 160523b2006 xxu||||| |||| 00| 0 eng d | ||
| 020 | |a 0070615667 | ||
| 082 | |a 658.809 F4S3 | ||
| 100 | |a Fitzsimmons, James A. | ||
| 245 | |a Service management |b operations, strategy, information technology | ||
| 260 | |a New Delhi |b TMH |c 2006 | ||
| 300 | |a xiv,605p.; incl.index + CD ROM | ||
| 650 | |a Services Management | ||
| 650 | |a Service Management | ||
| 700 | |a Fitzsimmons, Mona J | ||
| 999 | |c 55220 |d 55220 | ||