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The Best service is no service how to liberate your customers from customers service, keep them happy, and control costs

Bibliographic Details
Main Author: Price, Bill
Other Authors: Jaffe, David
Format: Book
Language:English
Published: San Francisco, CA Jossey-Bass 2008
Subjects:
LEADER 00726pam a2200217a 44500
008 160523b2008 xxu||||| |||| 00| 0 eng d
020 |a 9780470189085 
082 |a 658.812 P7B3 
100 |a Price, Bill 
245 |a The Best service is no service  |b how to liberate your customers from customers service, keep them happy, and control costs 
260 |a San Francisco, CA  |b Jossey-Bass  |c 2008 
300 |a xvii,312p.incl.index 
650 |a Marketing Management 
650 |a Customer Service Managment 
650 |a Service Industry Management 
650 |a Service Industries Management 
650 |a Customer Service 
650 |a Consumer Service 
650 |a Consumer Satisfaction 
700 |a Jaffe, David 
999 |c 56788  |d 56788