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The Best service is no service how to liberate your customers from customers service, keep them happy, and control costs

Bibliographic Details
Main Author:	Price, Bill
Other Authors:	Jaffe, David
Format:	Book
Language:	English
Published:	San Francisco, CA Jossey-Bass 2008
Subjects:	Marketing Management Customer Service Managment Service Industry Management Service Industries Management Customer Service Consumer Service Consumer Satisfaction

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