Loyalty rules how today's leaders build lasting relationships

Bibliographic Details
Main Author:	Reichheld, Frederick F
Format:	Book
Language:	English
Published:	Boston Harvard Business School Press 2001
Subjects:	Leadership Employee Loyalty Customer Relations Customer Loyalty Marketing Management

Holdings details from Ahmedabad (HO): Unknown
Call Number:	658.812 R3L6
Copy Unknown	Available Place a Hold

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