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Loyalty rules how today's leaders build lasting relationships
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston
Harvard Business School Press
2001
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| Subjects: |
| LEADER | 00546pam a2200181a 44500 | ||
|---|---|---|---|
| 008 | 160523b2001 xxu||||| |||| 00| 0 eng d | ||
| 020 | |a 1578512050 | ||
| 082 | |a 658.812 R3L6 | ||
| 100 | |a Reichheld, Frederick F | ||
| 245 | |a Loyalty rules |b how today's leaders build lasting relationships | ||
| 260 | |a Boston |b Harvard Business School Press |c 2001 | ||
| 300 | |a xiii,213p.; incl.index | ||
| 650 | |a Leadership | ||
| 650 | |a Employee Loyalty | ||
| 650 | |a Customer Relations | ||
| 650 | |a Customer Loyalty | ||
| 650 | |a Marketing Management | ||
| 999 | |c 48835 |d 48835 | ||