Bibliographic Details
Main Author:	Reichheld, Frederick F
Format:	Book
Language:	English
Published:	Boston Harvard Business School Press 2001
Subjects:	Leadership Employee Loyalty Customer Relations Customer Loyalty Marketing Management

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The Ultimate question 2.0 how to promoter companies thrive in a customer-driven world
by: Reichheld, Fred
Published: (2011)

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Textile employee loyalty
by: R, Krishnaveni
Published: (2007)

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Building loyalty in business markets
by: Narayandas, Das
Published: (2005)

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The Loyalty advantage essential steps to energize your company, your customers, your brand
by: Durkin, Dianne M
Published: (2005)

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The Loyalty advantage essential steps to energize your company, your customers, your brand
by: Durkin, Dianne M
Published: (2005)

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Digital Loyalty Networks
by: Koudal, Peter
Published: (2003)

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Increasing Customer Loyalty through Employee Focus
by: Badhe, Sanjay

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Predicting patient loyalty and service quality relationship
by: Chahal, Hardeep
Published: (2008)

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The One Number You Need to Grow
by: Reichheld, Frederick F
Published: (2003)

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An Investigation of the consumers predisposition towards enr the retail loyalty cards
by: Rakesh, Sapna
Published: (2008)

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Service Quality, Customer Satisfaction, and Customer Loyalty Commercial Banks
by: Lenka, Usha
Published: (2009)

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The Key to Customer Loyalty
by: Phelps, Glenn

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Confirmatory study on brand equity and brand loyalty
by: Chahal, Hardeep
Published: (2010)

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Customer-centric marketing: build relationships, create advocates, and influence your customers
by: Cundari, Aldo
Published: (2015)

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The New rules of customer experience management
by: Dhananjayan, G
Published: (2007)

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Managing customers for profit strategies to increase profits and build loyalty
by: Kumar, V
Published: (2008)

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The Hidden wealth of customers: realizing the untapped value of your most important asset
by: Lee, Bill
Published: (2012)

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Tactical transparency how leaders can leverage social media to maximize value and build their brand
by: Holtz, Shel
Published: (2009)

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The Hidden wealth of customers realizing the untapped value of your most important asset
by: Lee, Bill
Published: (2012)

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The New rules of business: get ahead or get left behind
by: Srivastava, Rajesh
Published: (2019)

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Customer culture: how FedEx and other great companies put the customer first every day
by: Basch, Michael D
Published: (2002)

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Customer relationship management a strategic approach to marketing
by: Mukerjee, Kaushik
Published: (2007)

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Customer relationship management a database approach
by: Kumar, V
Published: (2012)

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Customer relationship management in the financial industry organizational processes and technology innovation
by: Rajola, Federico
Published: (2013)

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Trust works! Four keys to building lasting relationships
by: Blanchard, Ken
Published: (2013)

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Customer relationship management: emerging concepts, tools and applications
by: Sheth, Jagdish Ed.
Published: (2001)

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A study on the significance of E-Trust and E-Loyalty in onli
by: Deb, Madhurima
Published: (2009)

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GOlden rules for empowerment
by: Mohapatra, A. K.
Published: (1998)

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Achieve sales excellence the 7 customer rules for becoming the new sales professional
by: Stevens, Howard
Published: (2009)

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Segmentation of Bank Customers by Loyalty and Switching Inte
by: Kaur, Gurjeet
Published: (2014)

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New baggage rules in India alongwith customs clearance
Published: (2001)

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How they rule the world: the 22 secret strategies of global power
by: Banos, Pedro
Published: (2019)

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Excellence wins: a no-nonsense guide to becoming the best in a world of compromise
by: Sculze, Horst
Published: (2019)

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One more time how do you motivate employees?
by: Herzberg, Frederick
Published: (2008)

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The Leader as communicator strategies and tactics to build loyalty, focus effort, and spark creativity
by: Mai, Robert
Published: (2007)

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Customer relationship management
by: Anderson, Kristin
Published: (2002)

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Dabawala lessons for building lasting success based on values
by: Pandit, Shrinivas
Published: (2007)

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Leadership brand devloping customer focused leaders to drive performance and build lasting value
by: Ulrich, Dave
Published: (2007)

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Managing challenging clients building effective relationship with difficult customers
by: Oade, Aryanne
Published: (2012)

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Profits without loyalty
by: Dokadia, Afsha
Published: (2007)

Loyalty rules how today's leaders build lasting relationships

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